Shipping policy

Shipping Policy

Processing Time All orders are carefully processed within 15 business days. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Domestic Shipping (United Kingdom) We offer standard and express shipping across the UK. Delivery times and rates are calculated at checkout based on your location and chosen service.

International Shipping We ship worldwide. International delivery times vary by destination. Please note that customs duties, import taxes, and any additional fees are the responsibility of the customer and are not included in our shipping rates.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel's journey.

Delays While we do our best to meet estimated delivery times, delays may occasionally occur due to carrier disruptions, customs processing, or peak periods. We appreciate your patience.

Lost or Damaged Parcels If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your contact email] so we can assist you promptly.